ljbet Privacy Policy
Your privacy matters to us. This policy explains what personal data ljbet collects when you use our platform, why we collect it, and how we keep it safe.
Effective Date: 1 January 2026. This Privacy Policy supersedes all prior versions and governs the collection and processing of personal data by ljbet from the effective date onward.
1. Introduction
ljbet is Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the privacy and personal data of every player who registers on our platform. This Privacy Policy describes in plain language how ljbet collects, stores, uses, and shares information about you when you access or use our services via a web browser or mobile device, anywhere in Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.
By creating an account on ljbet or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with this policy, please discontinue use of the platform and contact our support team to close your account.
Your Privacy at a Glance
The key points below summarise how ljbet handles your personal data. Full details are in the sections that follow.
ljbet collects the minimum personal data necessary to operate your account, verify your identity, process deposits and withdrawals, and deliver a safe betting experience.
Your data is used only for purposes disclosed in this policy: account management, payment processing, fraud prevention, responsible gaming checks, and service improvement.
ljbet does not sell your personal data. We share it only with trusted payment processors (bKash, Nagad, Rocket), KYC verification partners, and where required by law.
We use SSL encryption, hashed password storage, and access controls to protect your personal data from unauthorised access or disclosure.
You may request access to, correction of, or deletion of your personal data at any time by contacting ljbet support. We respond to all data requests within a reasonable timeframe.
For any privacy-related questions or requests, our support team is available 24/7 via live chat. You may also write to us at [email protected].
2. Information We Collect
ljbet collects personal data directly from you at registration and during use of the platform, as well as automatically through your device and browser. The categories of data we collect are set out below.
Full name, date of birth, Bangladeshi mobile number (used for OTP verification), and a chosen username and password. This information is mandatory to open an account.
A copy of a government-issued photo ID (National Identity Card or passport) and, where required, proof of address. KYC documents are requested before the first withdrawal is processed.
Transaction history including deposit and withdrawal amounts, payment method type (e.g. bKash, Nagad, Rocket), and timestamps. We do not store full payment account numbers; only masked references are retained.
Records of games played, bets placed, wins and losses, session durations, and bonus usage. This data supports responsible gaming monitoring and account security reviews.
IP address, device type, operating system, browser type and version, screen resolution, and approximate geographic location (derived from IP, not GPS). This data is used for fraud detection and platform optimisation.
3. How We Use Your Information
ljbet uses your personal data only for the specific purposes listed below. We do not use it for purposes that are incompatible with the reasons it was collected.
- To create, manage, and verify your ljbet account, including processing OTP verification and identity checks.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner bank accounts, and to verify that payment methods are registered in your name.
- To detect, prevent, and investigate fraud, money laundering, collusion, bonus abuse, and other prohibited activities on the platform.
- To fulfil responsible gaming obligations, including monitoring for signs of problem gambling, applying self-exclusion requests, and enforcing account-based deposit and loss limits.
- To send you service communications including account notifications, security alerts, transaction confirmations, and updates to our Terms & Conditions or this Privacy Policy.
- To analyse usage patterns and improve the platform's performance, navigation, game selection, and promotional offerings in line with the preferences of Bangladeshi players.
4. Legal Basis for Processing
ljbet processes your personal data under the following legal grounds:
Processing is necessary to perform the contract between you and ljbet — i.e., to operate your account, process transactions, and deliver the services you have signed up for.
Processing is required to comply with applicable legal and regulatory requirements, including anti-money laundering obligations, age verification rules, and responses to lawful authority requests.
Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where these interests are not overridden by your right to privacy.
5. Sharing Your Personal Data
ljbet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the limited circumstances described below.
The categories of third parties who may receive your personal data are:
- Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) who need transaction data to complete deposits and withdrawals on your behalf.
- Identity verification (KYC) service providers who process your ID documents under a strict data processing agreement and are prohibited from using your data for any other purpose.
- Game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) who may receive a session token and minimal technical identifiers to launch games — they do not receive your name, payment details, or contact information.
- Law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where ljbet is legally obligated to disclose information or where disclosure is necessary to prevent serious harm.
All third-party processors engaged by ljbet are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.
6. Cookies and Tracking Technologies
ljbet uses cookies and similar tracking technologies to operate the platform, remember your session preferences, detect fraud, and understand how players interact with our site. The types of cookies we use are described below.
Required for the platform to function. These maintain your login session, remember your language preference, and protect against cross-site request forgery (CSRF). They cannot be disabled without breaking core platform functionality.
Used to understand aggregate player behaviour such as pages visited, session length, and navigation paths. This data is anonymised and used solely to improve the platform's usability for Bangladeshi players.
Used to identify suspicious patterns, detect account takeovers, and flag unusual transaction behaviour. These cookies help ljbet protect your account and maintain the integrity of the platform.
You can manage cookie preferences through your browser settings. However, disabling essential cookies will affect your ability to log in and use core platform features. ljbet does not respond to browser Do Not Track signals at this time.
7. Data Retention
ljbet retains your personal data for as long as your account remains active and for a period of up to five years after account closure, in order to comply with anti-money laundering obligations, resolve disputes, and maintain accurate financial records. Gaming activity logs may be retained for up to seven years where required by applicable law or internal audit requirements.
When data is no longer required for any lawful purpose, ljbet securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
8. Your Privacy Rights
As a player on ljbet, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email.
You may request a copy of the personal data ljbet holds about you at any time. We will provide this in a clear, structured format within a reasonable period.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update basic account details directly via your account settings or by contacting support.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, or where you withdraw consent. This right is subject to ljbet's legal obligations to retain certain data — for example, transaction records required by anti-money laundering regulations cannot be deleted on request.
You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing communications, we will stop sending them promptly.
To exercise any of these rights, contact ljbet support via live chat 24/7 or write to us at [email protected]. We aim to respond to all privacy requests within 30 days. In cases of complexity or high volume, we may extend this period by up to an additional 30 days, in which case we will notify you promptly.
9. Data Security
ljbet implements industry-standard security measures to protect your personal data from unauthorised access, loss, misuse, disclosure, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, hashed and salted password storage, role-based access controls limiting which staff members can access personal data, and regular security reviews of our systems and third-party integrations.
While ljbet takes all reasonable steps to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ljbet will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
10. Children and Underage Players
ljbet's services are strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a player is under 21, we will immediately suspend the account, void any associated transactions, and delete the personal data collected, except where retention is required by law. If you believe a minor has registered on ljbet, please contact our support team immediately at [email protected].
11. Changes to This Privacy Policy
ljbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by posting a notice on the platform and, where appropriate, by sending a notification to the mobile number registered on your account. The updated policy will display its effective date at the top of the document. Your continued use of ljbet after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
12. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data is being handled, please contact ljbet's support team. Our team is available 24 hours a day, 7 days a week via live chat on the platform and operates on Bangladesh Standard Time (UTC+6).
For written privacy enquiries, you may reach us by email at: [email protected]
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